How do returns and refunds work? How do returns and refunds work?

How do returns and refunds work?

Con Con

If you buy a car online your “$500 holding deposit” is fully refundable if you change your mind, we cannot get in touch with you or make full payment. Refunds generally take 3-5 days, depending on your bank.

If the car you take possession of is not as described or there are issues with the way it drives, we’ll offer a full refund within 7 days of purchase. Simply call and return the car back to the carbar dealership within 24 hours of notifying us and we’ll refund your money*.

*Subject to the terms and conditions of our contract of sale with you.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.