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  1. Carbar
  2. I am a subscriber

I am a subscriber

Breakdowns and Accidents

If you require medical attention during a breakdown or accident, call 000 now...

I had an accident, what should I do?
I scratched my car, what should I do?
I've submitted an insurance claim, what's next?
What is covered for Roadside Assistance?
What does Carbar insurance cover?
What should I do if the driver of the other car refuses to give me their details?
See all 7 articles

General
Do I need to pay another upfront fee if I swap my car subscription?
How to swap your car subscription?
Can you buy your subscription car if you like it?
How does the referral program work?
Can I drive off road?
What if I need to cancel my subscription?
See all 10 articles

Help with My Car
What happens if Carbar recalls a vehicle?
When does my car need servicing?
I have lost my keys, what should I do?
Do you cover eSafety Check (Pink Slips) and Roadworthy Certificates (RWC)?

Payments and Accounts
Why am I being charged tolls, I already have an e-tag?
Where can I see my toll charges?
How can I change the payment method?
Can I change the agreement to someone else's name?
How are payments for the subscription fee made?

carbar Account and Dashboard
I can't log into my carbar account, what do I do?
How do I change or reset my password?
Where can I see my invoices?
Where can I get a proof of registration for a council parking permit?