What is included in the upfront fee?
When you browse our cars, you will see that each vehicle has a weekly su...
What is the turnaround time for delivery?
Our current waiting period for delivery is 2-3 weeks for new orders. The...
Can you buy your subscription car if you like it?
At any time, you can buy, or finance your subscription car. Since we sta...
Is a car subscription the same as a lease?
A car subscription is a flexible alternative to a traditional lease. Mos...
Is it worth subscribing to a car?
The weekly subscription aims to cover all the key costs of owning, maint...
Is a car subscription service cheaper than buying?
Depending on your circumstance, buying a car outright may be the cheaper...
Are pets allowed in my subscription car?
Yes, pets such as dogs and cats, are allowed to travel with you in your ...
Can I provide rideshare services in my subscription car?
No, your subscription car cannot be used for rideshare (Uber, Ola, Didi)...
How do car subscriptions work?
Car subscriptions is a hassle-free way to drive. Carbar provides a perso...
What does a car subscription include?
Carbar provides a personalised subscription service that allows our memb...
Are car subscriptions worth it?
We may be biased, but yes! Every customer is different, we encourage eve...
What are the total costs involved with car subscription?
The weekly subscription aims to cover all the key costs of owning, maint...
What are the ongoing costs for car subscriptions?
Car subscriptions allow you to free yourself from the unexpected costs o...
Is the upfront fee refundable or transferable?
The upfront fee is not refundable and transferable.In the event that you...
Is car subscription tax deductible?
If you are using your subscription vehicle for business or work purposes...
What is covered in the comprehensive insurance?
All subscription vehicles come with a comprehensive insurance cover. Thi...
What is the insurance excess?
The insurance excess depends on a number of factors, including the selec...
What is the minimum term?
There is no minimum or maximum duration with Carbar. You can keep the ca...
What is the cancellation period?
With no lock-in contracts, all we need is 14 days notice to cancel your ...
What is the kilometre (km) allowance?
The weekly subscription fee has a 384km per week allowance or 20,000 km ...
Is there a cancellation fee?
No, there is no cancellation fee. With no lock-in contracts, all we need...
What is considered to be general or fair wear and tear?
It is the degree of deterioration judged to be reasonable, taking into a...
Are traffic and parking fines covered by Carbar?
Carbar encourages and promotes safe and responsible driving. Any parking...
Are road tolls included?
No, it's not. Infringements, etags and toll fees are not included as par...
Where are your vehicles located?
Our cars are located across our Australia-wide dealer partner network.Yo...
Can my friend / partner / child drive the car too?
Yes! You can nominate additional drivers to be added to your subscriptio...
Does it cost extra if I am under 25?
There are no extra ongoing charges for drivers under 25, but your excess...
Is roadside assist included?
Yes, In partnership with the NRMA and reciprocal Motoring Clubs througho...
Do you cover cleaning?
Carbar will take care of almost everything. Unfortunately, regular clean...
How do I get in touch with carbar?
Customer Service General enquiries, subscriptions customer service (incl...